Help Center

Yes. By default, all our body cameras record with audio enabled. However, you can disable audio in the settings menu. Alternatively, you can record audio without video.

Yes. Please check the specifications for your particular model. Most of our models include a 30 or 60 second pre-record function and a 30 second post record function. This means that once you click 'record', the BWC will have already recorded the previous 30-60 seconds.

You can, however, please take note of the weight of the body camera. In most cases, if you are only wearing a shirt, body cameras tend to droop down and don't allow a correct recording angle.

This can be controlled by wearing an adjustable shoulder mount or an adjustable chest harness if you do not have a load bearing vest or sturdy clothing.

Alternatively, you also have the option to clip the unit onto your belt and run an external camera through your clothing and secure it to your shoulder or other areas. If you are interested in purchasing a load bearing vest, please check our Vest category.

Simply connect it to your included individual docking station and plug the docking station into your PC or wall outlet. You can also transfer data/video through the docking station if it's connected to the PC. If you own a fleet of body cameras, you can also consider 8-port docking stations for an efficient charging method.

You can transfer data such as audio, video, snapshots and more by connecting the unit to your PC and simply transferring the video across to your drive.

We don't have any cloud storage option at the moment. Cloud storage tends to be very expensive with competitors charging recurring subscription costs and disabling manual data transfer options through the PC. This ultimately forces you to pay before you can retrieve your footage.

Yes. Our body camera models are built with multiple layers of security and accountability features to provide you with peace of mind:

AES Encryption: We include AES encryption to protect your recorded data from unauthorized access or theft.

Administrator Passwords: You have the ability to set administrator passwords for data management. This strict control means that without the correct password, a user cannot gain access to the camera's storage or settings when connected to a PC. This prevents unethical behavior and misuse, ensuring footage cannot be manually deleted by the officer.

Unique Identification: Each unit includes a unique 5-digit device ID and a 6-digit police ID for clear accountability and auditing.

Yes. Our cameras automatically finalise and save the video file even if the battery runs out, ensuring that footage captured up to the moment of power loss is preserved and accessible when the unit is recharged.

To ensure data integrity and maintain the chain of custody for potential evidence, all recorded files, such as video, photo, and audio, cannot be deleted, edited, or altered using the device's onboard controls.

Deletion and management of files can only be performed when the BWC is connected to a PC or laptop.

The process is simple and secure:

1. Connect the BWC to a PC/laptop via USB.
2. The camera's memory will appear as a locked drive.
3. The user must enter the pre-set administrator password on the camera's screen to unlock the drive.
4. No proprietary management software is required on the PC. The drive can be accessed, and files can be managed like a standard external storage device.

This strict protocol prevents unauthorised deletion or tampering and ensures all footage is protected from the point of capture until it is securely transferred.

(Note: Loop recording is an available option that, when enabled, allows the camera to automatically overwrite the oldest non-essential footage when storage is full.)

No. This is where Overwatch Security shines.

None of our body cameras include a subscription or any ongoing costs whatsoever. Unlike competitors who often charge recurring fees for cloud storage or evidence management software, your recorded footage will never be locked behind a paywall.

You purchase the hardware outright, and you retain complete control over your data management, transferring files directly to your PC as needed.

The EH150 and EH250 do not require software; however, the EH220 does require software, which is included for free.

We also offer a free EMS, suitable for 8-port charging docks only.