POSTAGE AND HANDLING
OverWatch Security aims to use the most cost effective and reliable postage methods for your parcels. Small and light products are generally sent in durable bubble padded envelopes while heavier and larger items are sent in boxes.
We ship Australia wide and use Australia Post for Express Post and Parcel Post delivery. For items weighing under 200g, you will also have the option to choose Parcel Post (Light) delivery for a flat rate of $7.95 at checkout.
If you did not state what postage method you desired when requesting a custom quote, we will default to regular parcel post delivery which generally takes between 3-6 business days to be delivered to most locations around Australia.
For orders with a value of over $250, Signature On Delivery will be required as an extra safety measure in case your parcel gets lost along the way.
GST is included in the postage price on all orders.
We do ship internationally but countries are limited to the following: Belgium, Canada, China, Croatia, Denmark, Estonia, France, Germany, Hong Kong, Hungary, Ireland, Lithuania, Malta, Netherlands, New Zealand, Poland, Portugal, Singapore, Slovenia, South Korea, Spain, Sweden, United Kingdom & the United States.
For these parcels we use Australia Post as well. They then find the most cost effective method of transport by EMS or Airmail for example. All import duties, fees or taxes that may occur must be paid by the recipient.
If you are not from one of these countries and are interested in our products or if you have any questions about delivery, please send us an email.